Hey WordPress developer!
I know you create beautiful products. I also know you care deeply about the WordPress environment. And lastly: I know that doing support is not your favourite part of the job.
What you need is a decent guide to doing WordPress specific Customer Support. Handy, actionable advice that is going to make your business better – from someone who has been in the field for over a decade.
Good thing, then, that I am writing exactly that resource. It will contain everything from how to do support on WordPress.org, which platforms to use, and communication best practices. This is going to be especially helpful for individual developers, and small to medium-sized teams.
The tentative release date will be Friday, April 8th 2022. If you’d like to be kept in the loop of the official release date and be among the first to get your hands on a copy, sign up for updates below!